tbije FAQ — all answers in one place

If the page is loading slowly, start by clearing your phone's browser cache. In Chrome, go to Settings → Privacy → Clear Browsing Data, check "Cached images and files", and delete. Then reopen tbije — this resolves the issue in most cases. If clearing the cache doesn't help, check your internet connection and restart your router. If the problem continues, let us know via live chat.

There's no need to panic if your connection suddenly drops. tbije's server saves the result of every round. When you log back in after your internet returns, you can either continue from exactly where you were in your previous session or view the complete result of the round. Detailed logs of all previous rounds are available in the game history section.

Yes, it's easy. On Android, open tbije.lat in Chrome, tap the three-dot menu at the top, and select "Add to Home screen". On iPhone, open it in Safari, tap the share icon at the bottom, then select "Add to Home Screen". After that, you can launch tbije directly from your home screen just like an app — no separate app download needed.

tbije runs equally well on any modern smartphone, tablet, or desktop. Devices running Android 8+ or iOS 13+ get the full experience. The site works correctly on all major browsers — Chrome, Firefox, Safari, and Edge. No separate app installation is needed; you can enjoy everything directly from your browser.

The minimum withdrawal amount from tbije is ৳1,000. This means a withdrawal request won't be possible until at least ৳1,000 is available in your account. However, the minimum deposit is just ৳100, so you can start with a small amount. Once the withdrawal threshold is met, you can send a request instantly to any mobile wallet — bKash, Nagad, Rocket, or Upay.

To withdraw bonus winnings, the wagering requirement must be met. At tbije, the wagering requirement is calculated on the bonus amount only — not on the combined total of deposit and bonus. For example, if you receive a ৳1,200 bonus, placing a total of ৳30,000 in bets (25x) will allow you to withdraw the winnings from that bonus. You can check your progress toward meeting the requirement at any time from your account dashboard.

tbije generally processes withdrawal requests within 15 minutes to 2 hours. Most requests are completed even faster. Once processing is done, the funds go directly to whichever mobile wallet — bKash, Nagad, Rocket, or Upay — you requested. Having a verified account makes the process even smoother.

For security and fraud prevention, tbije only approves withdrawals to a mobile wallet that matches the registered name on the tbije account. This means you must be the owner of the bKash, Nagad, Rocket, or Upay account. This rule is in place to protect your funds.

Yes. The withdrawal service on tbije is available 24 hours a day, 7 days a week — no exceptions for nights, public holidays, or Eid. The target processing time of 15 minutes to 2 hours after submitting a request remains the same at all times. If there's any issue, 24/7 live chat support is always available.

The tbije VIP program has three tiers: Bronze — up to 0.3% cashback per week; Silver — up to 0.7% cashback per week; and Gold — up to 1.0% cashback per week. The cashback rate increases as you move up each tier. Regular and active players are evaluated and placed into tiers automatically.

Cashback is calculated each week based on your net losses. At the end of the week, cashback is credited directly to your account at the rate set for your VIP tier. Up to 0.3% is available at Bronze, 0.7% at Silver, and 1.0% at Gold. This cashback can be used directly for playing or for withdrawals (subject to applicable terms).

Reaching a higher VIP tier improves not just your cashback rate, but your overall experience. Silver and Gold members get faster withdrawal processing, exclusive promotional offers, and access to dedicated support. At the Gold tier, personalized service takes priority. tbije also organizes special reward events for VIP members from time to time.

tbije VIP tiers are determined based on your overall activity — the more regularly you play and the more engaged you remain, the sooner you'll have the opportunity to move up. Specific turnover thresholds are not published; however, regular participation across all game types — slots, live casino, sports betting — contributes to tier progression.

Live dealer games are streamed in real time from a professional studio. A trained dealer deals real cards or spins a roulette wheel live. You place your bets while watching that live video from your phone or computer. Because a real person runs the game rather than software, the experience feels just like sitting in a casino hall.

In Baccarat, you bet on one of two sides — "Player" or "Banker". The goal is for the hand whose card value is closest to 9 to win. Tens and face cards are worth zero; all other cards count at their face value. If the total value is 10 or more, only the second digit counts (for example, a total of 15 counts as 5). Whether a third card is drawn is determined automatically according to fixed rules.

tbije's live casino has multiple tables to accommodate players of different budgets — from very small bets up to high-limit tables. The specific limits for each table are clearly shown in the game lobby, so you'll know before you sit down. Starting at a low-limit table is a natural choice for new players.

In roulette, a spinning wheel has numbered slots from 0 to 36. The dealer spins the wheel and releases a ball — the slot where the ball lands is the winning number. You can bet on a specific number, a range of numbers, a color (red/black), or odd/even. Winning on a single number pays the most; betting on a color or odd/even has a higher chance of winning but a lower payout.

Yes, they are two different games. Teen Patti is a card game where each player receives three cards and the best combination wins — it is similar to three-card poker. Andar Bahar is simpler: one card is shown in the middle, and you have to guess whether a card of the same value will appear on the Andar (inside) or Bahar (outside) side. Both games are very popular among South Asian players.

A good internet connection helps keep the live stream smooth, but tbije's live stream is optimized to run on the standard mobile networks available in Bangladesh. A 4G or strong Wi-Fi connection gives the best video quality. If your connection feels weak, lowering the video quality settings in your browser will make the stream smoother.